Clients are responsible for all scheduled tutoring sessions. If you are unable to attend a tutoring session, please let us know as soon as possible. We are aware unprecedented circumstances may present themselves. Therefore, students are allowed to reschedule or cancel a session with at least a 3 hour notice prior to the scheduled time. Sessions cancelled within 3 hours or less will receive a full session charge. *Please take into consideration that cancelling a session within 3 hours prior to the scheduled time takes way the opportunity from the tutor of earning income because their time was reserved for you.